Question 1

What exactly is the ecosystem diagnostic?

Accepted Answer

One week of our team's work on your operation. We map which systems you use, how they connect today and where time is being lost. You get a map of your ecosystem, measured bottlenecks, three prioritized AI opportunities and a 90-day plan. It starts with a free 45-minute call.

Question 2

Do you work with my current CRM and ERP, or do we have to migrate everything?

Accepted Answer

We work with what you already have. We build integrations against your existing systems and only propose replacing something when the cost of keeping it outweighs the cost of changing it, with the numbers on the table. Migrating an entire operation at once is the fastest way to bring a company to a halt.

Question 3

What size of company do you work with?

Accepted Answer

Companies that are already up and running: twenty people or more, several systems in play, and enough manual work that it already hurts. Below that, the problem is almost always solved by an off-the-shelf tool, and we'll tell you so on the first call.

Question 4

How much does a project cost?

Accepted Answer

Pricing is scoped to the work that comes out of the diagnostic, and quoted in US dollars. We don't publish prices because a single integration and a full ecosystem with custom applications have nothing in common. After the diagnostic you receive a proposal with a fixed scope, timeline and price.

Question 5

How soon do we see the first result?

Accepted Answer

The 90-day plan is built so that something is running in production within the first few weeks, not at the end. We rank by impact over effort precisely so your team sees the change early and the project builds its own momentum.

Question 6

Which channels do the AI agents work on?

Accepted Answer

The ones your customers already use: WhatsApp, Instagram, Facebook Messenger, TikTok, web chat, email, SMS and phone calls, plus Google Business messages. Everything lands in a single inbox with one record per customer, whichever channel they write from. The agent pulls real business data to answer, and a person can take over the conversation at any time.

Question 7

Do you work with companies outside Uruguay?

Accepted Answer

Yes. We work remotely with companies across Latin America, Spain and the United States, and we bill in US dollars. Meetings are scheduled in whatever time zone works for your team.

How integrated is your ecosystem?